Return Policy

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Bow Wow Thrift Return Policy: Only for items shipped from store

1. All returns must be sent back within 14 days from the date of delivery.

2. If we listed an item incorrectly or there’s a problem with your order/item, we will make it right. Send us an email at info@bowwowthrift.com explaining the situation and we will get back to you as soon as possible.

3. Items purchased with store credits will always be refunded back as store credits. Store credits will be refunded back to your account 5-7 days after we received your return order, while original payment returns (credit cards, Pay Pal, etc.) can take up to an additional 3-5 business days to be refunded.

4. To qualify for a refund, all items must be in the same condition in which you received them. New with tags items must be returned with original tags attached.

5. Original shipping charge is not refunded when returning items.

6. Only customers shipping to the 48 contiguous US states will have access to the pre-paid, pre-addressed shipping return label. For orders shipped outside the contiguous 48 states, please secure a return shipping label and mail your returns to:

Bow Wow Thrift

2500 N. State Road 7

Margate, FL. 33063